To receive a Certificate of Acceptance for your RecyclePak® container, please complete the form below and press submit. Certificates are updated every 24 hours and new certificates are added daily. Please allow at least 5 business days after receipt of the container by Veolia to process your certificate. All requests for on-demand Certificates of Acceptance are logged for security purposes. Alternatively, please consider signing up for Veolia's Customer Information Management System (CIMS) to access our online reporting and certificate repository.
If you still have questions or need assistance, please call Veolia at 1-888-669-9725. All requests are logged for security purposes.
How to Locate your Unique Container Number or Tracking Number
Unique Container Number
Look for this number on your package or on your "Proof of Purchase"
USA Return Shipments with FedEx Ground
Enter the middle and right set of numbers with no spaces to get your tracking number.
Canadian Return Shipments with Purolator
Enter the top set of numbers with no spaces to get your tracking number.