Begin by creating an account or login to an existing account. It only takes a few seconds to create your free account. Once you’ve established a new account, you will be ready to login an place and order. Your account always remains secure and can be used to view past transactions and download reports.
After creating an account and logging in to your account, you are ready to select your items and order RecyclePak® containers. There are various products available for recycling a wide selection of waste materials.
During the checkout process you will be given the ability to signup for automatic reorder. Automatic reorder allows you to have RecyclePak® containers available at all times. For each container you send in for recycling, a like container will be automatically shipped to you and billed to your account on file. You will receive notification of this transaction. Automatic reorder can be cancelled at any time by calling Veolia's customer service, toll-free at 1-888-669-9725.
When you've selected the items you need and are ready to checkout, you can determine where you want your containers shipped and what credit card you want to apply to the order. The price includes outbound and return shipping of the container, the container itself, recycling fees, and recycling documentation.
When you receive your RecyclePak® container(s), simply follow the step-by-step illustrated instructions to properly assemble your container(s). Each container is preprinted. If you are missing instruction sheets, please visit Veolia's Support page for additional guidance. Carefully, fill your container(s) with the appropriate waste items to be recycled in accordance with the instructions. Keep the container(s) closed in between fillings.
With RecyclePak® container(s) full and waste materials packed following the instructions, seal the provided liner in accordance with the instructions. Make sure liner is sealed and completely within container prior to sealing. Follow the instructions to properly seal the container. Pail lids should be screwed and locked on and boxes should be taped to secure all edges and corners. All RecyclePak® containers MUST BE PROPERLY SEALED AND STRUCTURALLY SOUND. THE CONTAINER MUST LACK EVIDENCE OF LEAKAGE OR DAMAGE THAT COULD CAUSE LEAKAGE.
Schedule your pre-paid pickup of your container by calling FedEx Ground at 1-800-GO-FEDEX (463-3339) for return shipments within the USA or Purolator (1-888-744-7123) for return shipments within Canada. Alternatively, you can use Veolia's convenient online form to Request a Pickup of your container. Your container will be delivered for recycling to one of Veolia's permitted facilities located within the United States.
Upon receipt of your container at Veolia, it is scanned and recorded. A certificate of acceptance for recycling is generated and available online. Certificates can be requested online by using Veolia's convenient Certificates On-Demand feature or a repository of certificates can be accessed though our Customer Information Management System (CIMS). Your recycling certificates document environmentally-compliant recycling and detail specific waste types and quantities received inside containers.
Veolia's CIMS program gives you the FREE online reporting features you are looking for. With CIMS you can download reports that detail returned containers and waste within, as well as purchased containers, outstanding containers not yet received by Veolia and access to all of your certificates of acceptance for recycling in one single place.